MicroFEM Support

Contact technical support

Technical support staff is available at info@microfem.com. Typical response time of our staff is 1-2 weekdays. When support is requested please provide the following information:

Company name
e-mail address used to login to nuclei.cemsbv.io
License no.
Software version (Help -> about)
Detailed description of the modeling steps taken that lead to your result/question

Consultancy

Need expert help on your project? Our sister company CRUX Engineering BV has a team of experienced geohydrologists to help you out. For more information, please visit the CRUX website.

EULA

CEMS BV retains the ownership of the MicroFEM software. The use of MicroFEM takes place through the CEMS BV Nuclei portal under the following conditions (EULA: End User License Agreement):

Terms and conditions NLdigital
The NLdigital terms and Conditions, filed with the Dutch court Midden-Nederland, location Utrecht, apply to all offers, contracts and products supplied by CEMS BV. You hereby agree that you have read and agree to the terms and conditions NLdigital. The NLdigital terms and conditions can be downloaded by clicking the 'terms and conditions' link at the bottom of this page.

Version history

A complete changelog is available upon request. Below you will find the three recent versions.

4.10.77 July 2020 (Current version)
Bugfixes

Bug fixed in legend layout (windows 10)

Features

Segments 500
Regions 300
Nodes per segment 200
Segments per region 100
Boundary segments 50

4.10.76 January 2019
Bugfixes

Several minor bugfixes

4.10.74 January 2018
Bugfixes

No bugs reported since June 2017

Features

The MicroFEM software is codesigned. Code signing is the process of digitally signing executables to confirm the software author and guarantee that the code has not been altered or corrupted since it was signed.